Shipping Policy – CBC Cityboats GmbH
At CBC Cityboats GmbH, we are committed to providing fast, secure, and reliable shipping services for all our customers across Germany.

1. Shipping Destinations:

We currently ship to addresses within all Germany free .

2. Shipping Methods and Carriers:

We partner with trusted shipping carriers, including DHL, FedEx, UPS, and USPS.
Shipping methods may include:

  • Standard Ground Shipping

  • Expedited Shipping

  • Freight Shipping (for larger or heavy-duty items)

The shipping method used will depend on the size, weight, and destination of your order.
Free shipping promotions may be available and will include clearly stated terms and conditions.

3. Order Processing Time:

  • Orders are typically processed within 1–2 business days after placement.

  • Processing time may vary depending on product availability and order volume.

  • Once your order ships, you’ll receive an email notification with tracking details.

4. Estimated Delivery Time:

Estimated delivery times depend on the shipping method and destination:

  • Standard Ground Shipping: 5–7 business days

  • Expedited Shipping: Delivery timelines will be shown at checkout

  • Freight Shipping: Delivery arrangements will be coordinated with the customer directly

Please note that all delivery times are estimates, not guaranteed.

5. Tracking Your Order:

Once your order is shipped, you’ll receive a confirmation email with a tracking number.
You can monitor your shipment through the carrier’s website using the tracking information.

6. Shipping Delays:

CBC Cityboats GmbH is not liable for shipping delays caused by carriers or uncontrollable circumstances (e.g., weather, holidays, natural disasters).
We will make every effort to notify you of any potential delays as soon as we’re aware.

7. Shipping Damage:

If your shipment arrives damaged:

  • Notify us within 30 days of delivery

  • Include clear photos of the damaged packaging and item(s)
    We will work with the carrier to resolve the issue and arrange for a replacement or refund where appropriate.

8. Contact Information:

For shipping inquiries or assistance, please contact our customer service team:

CBC Cityboats GmbH
Großneumarkt 20 20459 Hamburg
 Phone: +49 1771383713
 Email: sales@worldenginetraders.com
 Website: https://worldenginetraders.com/